Admired really took care of me in a pinch! My home is located on a hilltop with a steep drive so in this situation they are unable to deliver to the door. We finally rented a trailer to bring the item to the top, the delivery driver unloaded the item directly into our trailer which made things super convenient. Also the customer service rep, Ellie, was amazing she worked with me every step of the way - communicating multiple times a day to coordinate. Really nice that this company's response time is pretty much instant, there was a sense of urgency and I didn't have to wait around for communication. Ultimately, this could have been a disaster if not handled properly as the product does have a $600 re-stock fee. Just keep in mind that if you are in an area hard to access you will need to figure out how to bring the product up to the house because it is typically shipped in a semi truck. The product comes in pieces so with 3-4 people you could easily bring the item wherever you need to and them assemble it. Again big thanks to Ellie for breaking all that down for me, holding the product for delivery and making sure we got the best deal.
Very handy and easy to install. I am using this in home and also every time camping with friends in the woods. Chill in the woods with my friends and having the warmth Urban Cowboy Cauldron gives is the best!
best buy ever! I was hesitant to buy it at first because I already had grill and fire pit outside but my wife insists to buy this one and its worth it. It can be use as grill and fire pit at the same time.
The escape1800 replaced my 38 year old steel wood stove. I’ve had it for 2 weeks now. Nite time in the 9-11 degree . Early mornings 20’s and day time highs 40’s. It performs extremely well. Took a bit to get used to 2 nd burn technology. I heat a large area 1500 sq ft plus. It does a very good job I recommend a blower to move the heat around. For its 75000 BTU rating its a HEAT MONSTER. Excellent service and great price . Its 5 stars in my book.
Retired my old wood stove after 38 years. I’ve had the Drolet 1800 on legs in use for 2 weeks now. Morning temperature hover around 9-11 degrees. Daytine in the 30’s and nights low 20’s. Its a real HEAT MONSTER. After 8 hr burn overnite my stove is still 150-200 degrees. Couple of small pieces of wood and away we go. A good sized firebox. Actually 21 inch wood fits. My only suggestion is if you want to move the heat around more invest in the optional blower. Fantastic stove at a GREAT price. And excellent customer service my stove was out of stock and customer service kept me up to date on delivery.